Dreams - Wolverhampton

Excellent customer service we were listened to and helped straight away. Taken around the store and various mattresses tested and reasons given as to why they were suitable. Never felt pressured into buying.

When I arrived into store I was greeted straight away. I already knew what bed frame I wanted, I just did not have a clue about what mattress I preferred. I was very impressed with the virtual bed experience I was offered. The shop assistant Pav then showed me which mattresses were best suited for me. She was very knowledgeable about the different mattresses. Also truthful about what mattresses were the best quality for me and within my price range. When getting down to the paperwork I was offered a drink and felt relaxed. All offers were explained to me. I did go for a finance option and all this was explained in detail too. I left a highly satisfied and very happy.

The staff were very professional, pleasant and helpful. The staff took time to understand what we wanted, matched us with suitable mattresses and made it easy for us to choose the right single mattresses for both us.

Like the new sleep machine. Staff member very helpful

The members of staff we highly professional and very very helpful, I never felt I was pushed into anything and they gave me time to browse and try out all the beds and even showed us the digital mattress matcher. Brilliant

Very friendly efficiencent service from Store staff Pav helped also by Aman and another lady we were looked after by all 3. Coffee and drinks. Toilet twice with my disabled mom. Pav explained everything fully and was very pleasant throughout. we were not rushed and she even offer the disabled badge holder discounts that we were unaware of. Although the product is expensive and a big investment in sure mom is going to love it. The Tempur pod experience was outstanding and definitely sold the product to me.

We were given prompt and excellent advice about products in store. The staff were friendly and helpful. We were impressed by the technical support and also the range of products available.

Pav was very knowledgeable about the product without been pushy even though it was close to her home time she explained everything to us and went through all the options she offered us drinks and nothing was any trouble her.

Friendly service and good product knowledge from the staff.

Sales assistant Tina was very polite,friendly and very knowledgeable and made sure we tried every option,not just taking the first one we tried out