Dreams - Wolverhampton

I was satisfied with everything that they did for me

Nothing was too much trouble for the salesperson catering for our needs. Everything was explained in detail to a very high level of knowledge regarding the product and our needs.

I had phoned prevuious day I found a what I wanted a note with my name on the matress. Lay on a bed suggested by a helpful assisrant as possible altern attive. I paid for reserved Doze matresss and was out of r the store in 20mins ... the assistant carried the mattress to the car .. excellent!

The assistant Pav was friendly and polite. Also knowledgeable on all items.

Very helpful staff answered all my questions

When we walked into the store, we were not pestered,but the assistants said if we needed they were avialable. When we needed to ask questions Angelo was there and his knowledge was invaluable, he explained all there was to know about the bed we required, but left enough time and room for us to discuss what to we wanted to do.

Customer service is excellent, staff are friendly and courteous. Beds are of exceptional quality.

I have brought three beds all from the same guy called slim he always helps us pick out amazing bed and mattresses.

Angelo, our sales assistant, was very helpful as he listened to us and answered all of our questions. He wasn't pushy like some salesman so we didn't feel pressured or harassed like you do in some other stores. But he helped and guided us to the bed of our dreams!! I found the store well layed out and the beds well labeled and price very clear. Over all, we had a good and successful experience.

When we first came in to the store, we were met with a smiley face. I explained that on a competitor's advertisement, there is a similar device to our sleepmatch. Mandy explained we have a better version and we were excited. We recognise a mattress is an expensive purchase so were keen to try it out. We were happy with the list of options that came out and identified one that suited our needs. We were particularly happy with Mandy throughout our journey, she listened to our needs - patient, kind, all round excellent service.