Dreams - Wolverhampton

Pav was very helpful and informative. We were not certain on what we wanted to get and Pav helped us to get a better understanding of what we needed to look for and even helped us with offers on the products we were looking at. Very good customer service.

Brilliant customer service from Slim (surinder) Provided us with alot of knowledge and great sales experience

We felt welcomed in the store ..we were shown and used the tester matress to ensure we get exactly what we require .. which we did with the aid of james' expertise and experience .. was just a great experience from start to end

Wolverhampton store, our assistant was Hollie. Very very pleasant young lady. Said she had been there only 3 weeks, was amazed at her knowledge. Credit to your store.

The staff member who helped was very good. She knew her products and served us within seconds of entering the store.

Great service from staff Hollie

I was highly satisfied as I was shown a broad collection of mattresses until I found the one that suited my needs .the assistant Angelo was more than helpful as was the trainee Holly the company is in good hands

Sales assistant Holly at the Bentley Bridge, Wolverhampton Dreams store was extremely helpful and very well mannered

I had a really poor experience while placing my orders. Day 1 tried placing my order on the phone and system crashed but Jack at Wembley help as much as he could and we spent almost 1:20 hours on the phone. Next day system crashed again, Alex at Wembley helped as much as he could. Then spoke to Dwayne and some other guy on telephone, they tried helping but they weren’t as knowledgeable and we wasted almost half of my day on Thursday. Ultimately I went to Bentley Bridge Wolverhampton store where store manager Surinder finally helped me placed my order. Throughout this process I lost one bed I wanted to buy and wasted almost equivalent to a full day worth of time. I ended up spending more than what I had budgeted to buy 3 ottoman beds plus my experience was not great. The only saving grace were Jack and Alex at Wembley store and Surinder at Wolverhampton. I hope when I receive my beds I don’t have issues with the quality.

Bobby & Angelo were very helpful, service with a smile was a bonus