Dreams - Wolverhampton

Excellent staff knowledge

MADE TO FEEL WELCOME FROM THE MINUTE WE WALKED INTO THE STORE. NO PRESSURE TO BUY ANYTHING, GIVEN MULTIPLE CHOICES OF BEDS TO TRY. NOTHING WAS TOO MUCH TROUBLE ALL STAFF WERE FRIENDLY AND PROFESSIONAL

Slim and Rebecca both worked together to give us the best service and the best price for our purchase. my first time buying a bed and mattress and it was very informative and a good experience.

The salesman "Aman" was very knowledgeable and helpful, in assisting my wife and myself to select the bed best suited for us.

THE STAFF WERE VERY POLITE

The dreams represenative Aman was extremely knowledgeable, professional and friendly. He looked at different options with us as we were unsure about what we wanted and advised us about different products to meet our needs. He didn't give us the "hard sell " which would have put us off! We were able to place our order for our preferred delivery date and look forward to receiving our new bed.

I asked for assistance to finding what I wanted and the named person Angelo very kindly showed me what I needed without rushing.

The store had the products we were looking for and the staff spent time allowing us to make our decision what would be most suitable for our needs. They offered a lot of help and advise but ultimately left the choice to us and we did not feel pressured in any way. The staff went out of their way to make you feel welcome and this is all part of the experience and in my opinion this makes a difference to purchasing on that day.

Angelo our assistant was informative and very knowledgeable he left us alone to try the beds providing us with a pillow and a coffee whilst we made or choice nice touch.

The ambience of the store was very inviting and relaxed all the staff were polite and friendly. We were not rushed or persued around the store. All in all a very pleasant shopping experience. When we had chosen our purchases Angelo was very competent and extremely pleasant. We were not left waiting for ages to settle our payment, Angelo was very efficient and friendly. An enjoyable way to spend a Sunday morning.