Dreams - Wolverhampton

Angelo was very knowledgeable and friendly. He was patient while I tested the beds, offering advice and wasn't pushy.

The store was very welcoming and very helpfull That they help me choose the right bed to suit my back and i was quite happy with the price

Put at ease by knowledgeable staff

The colleague (Angelo)that greeted me and supported me during my transaction was fantastic. He took time to understand my needs offering several suitable suggestions, I didn’t feel like I was being watched or pressured whilst I was browsing. We were offered a drink as we browsed which was a nice touch. The store was presented well and was clean, and the process from start to finish was great. It’s a shame we have to wait a week for a product but as it is handmade I understand. I would like to finish on the biggest positive which was Angelo he is a credit to your company, delivering fantastic service, izoudl recommend Dreams at Bentley Bridge Wolverhampton to my friends and family.

The sales representative allowed you to look around (didn't bother you or follow you around the store) but when I needed assistance he was very helpful and sold the bed very well

The salesman Angelo was very helpful but not at all pushy as in some stores, we were allowed to browse in peace without being pounced on, when I explained my medical needs he was both sympathetic and more than willing to provide the extra information needed to make the correct choice of bed for my specific requirements.

Once greeted at the door, my wife and I were left alone to to look around and make our own choices without being "pounced on" , we were only approached when asking for information about delivery dates etc.

The assistance we received was very helpful and lots of advice and knowledge was provided. The store assistant wasn't pushing us to buy he was very patient and helped us through the products and options.

Aman the assistant who served us was friendly, knowledgable and very efficient during the whole sale. Well done!

We were asked by Pav if we would like her to explain to us the various types of firmness of the mattresses to help us decide which one was suitable for us, which we accepted. This was a great help to us. Pav asked us to try a few mattresses whilst she explained about them and then she left us to browse at our leisure. She asked if we would like any further help just ask. She was very pleasant and really helpful. All done with a smile.