Dreams - Wolverhampton

Angelo, sales adviser, extremly helpfull, knowledgeable, and it was a pleasure to be helped and advised by Angilo, top marks.

I had recently been bereaved,I was replacing my matress,Amanda went out of her way to help me,and comfort me.a big thank you to your caring staff.

Within minutes of entering your store at Bentley Bridge we were greeted by Amanjit who was very professional in asking us of our specific needs. We were shown several mattresses and we were able to try each one out without any rush. An explanation was given of the benefits of each product. We were offered coffee and the whole experience was very welcoming. I would highly recommend this store.

My father and I enjoyed our shopping experience at the store to buy a mattress. My dad was purchasing without the benefit of my mother but was still able to confidently choose and buy what he wanted. The store assistant PAV was very good with him and made him feel comfortable.

Originally went in to buy a cheaper bed and look at overall styles and standard, assistant gave quality explanations without being pushy and allowed me to make up my own mind. Felt I was being allowed both the time and space to decide

The staff at the branch are welcoming and helpful. Slim explained and helped us choose the right mattress. Shopping experience was good.

Staff were very friendly and knowledgeable.

We were pleased and surprised to find your shop still open on a Sunday (most of the retail shops close at 4 on a Sunday) at 4.30 and not closing until 5. Angelo was very attentive, professional and knowledgeable. He advised me on your products and I left the shop very convenient I had made the right products.

From the moment I stepped through the door, an assistant was there to help me. I wanted to buy a double bed and mattress. The sales assistant took me through a range of beds, explaining details about each one. Once I had selected a frame, I was then shown a range of mattresses that were suited to my price range. The process took about 15minutes. if I had been their on my own, it would have taken me hours. The assistant had a great knowledge of all the beds and mattress that I looked at. I felt supported to make the right decision for me but never pushed into a higher price bracket. When it came to actually buying what I wanted the sales assistant offered me other products which I hadn't thought of but needed. All of which were on sale. She explained each optional extra clearly. I couldn't fault anything about the experience I had. I was relieved it was made a lot easier with the sales assistant talking me through the process.

It was a masterclass of salesmanship from Angel. Choosing wardrobes with its component parts can be stressful at times but the salesperson was well informed of all the products I needed to buy and made the whole process very easy for me to decide. Thank you.