Dreams - Wolverhampton

The gentleman who looked after us was very professional and remembered us from when we visited the week before. He took time to explain everything about the delivery,how they would assemble the base and take away the old one. The gentleman was Slim the store manager.

Your colleague Amanda helped us out, and she was so friendly and informative. We purchased two different mattresses to cater for different needs - a firm one, and for myself, a combination mattress to accommodate my lower back pain. Amanda was incredibly helpful! She also made a note to the deliverers that an afternoon delivery would be preferable for us on the time of day (as my dad was coming back from working night shift). Great experience!

There was an advisor ready to help straight away who helped us to make the best choice of mattress that was suitable for our needs. He also gave us some advice on a bed that we are thinking of buying in the near future.

I knew what type of mattress I wanted and the store assistant showed me exactly what was in the range and the differences between them. Ordering was easy and delivery was arranged to suit my availability.

Exelent customer service

Angelo my assistant was extremely helpful, a wealth of knowledge, he was very pleasant, not at all pushy and gave me plenty of time to look around and try different mattresses without bothering me which I very much appreciated. I was offered refreshments and made extremely welcome Will definitely recommend your staff and store at Bentley Bridge Wolverhampton

Allowed to browse without pressure to buy. When I had made my choice impressed by the knowledge and helpfulness of the staff. Quickly understood my requirements and helped me with my product selection.

Personnel very helpful the store easily accessible to view products and altogether a very relaxed and pleasurable shopping experience.

Stephanie and her colleague were very helpfull, I am disabled and they were very patient and did not rush me. I tried 8 different beds when we explained which mattress that we wanted to replace, Stephanie provided a pillow and accompanied my wife and I around the store pointing out which ones she thought would be the most suitable. This is the third time we have bought a bed or mattress from Dreams we have always received good service and even when we have come into the store just to buy pillows or bedding we have always been pleased with the quality of the items and the service

This was our third purchase from this store. We arrived at 9:10 only to realise that the store did not open until 10. However, the manager (Slim) came to the doors and let us in and proceeded to deal with your requirements. He listened to what we wanted then used his experience to direct us to a couple of potential candidates. The first one met our needs (in terms of comfort and firmness as my wife has a bad back) and the second choice (though more expensive) was slightly better so we opted for that one. Slim had assisted us on our previous purchase and he listens to your requirements, finds what you want then leaves you to make your choice in a completely pressure free way. Once we had choosen our product we sat down with him and enjoyed a tea and a coffee whilst we sorted out the paperwork. First class service and this why we always return to this specific branch for our needs. Thanks Slim for opening up early for us and for the excellent service. We will definitely return for future purchases and would not hesitate to recommend this store.