Dreams - Wolverhampton

It was straightforward and the assistant was clear in how he explained things and we were dealt with promptly

The staff were very good at pointing out problems with mattresses and knowledgeable also very friendly members if staff

Friendly knowledgably staff who were keen to help but didn't hound you while you were browsing

overall very satisfied

The store was bright and well lit and there was plenty of room to move around in the store between the beds. Parking was easy. The service we received was friendly and informative - we were even provided with a cup of tea whilst we we thinking about our options. There was a very good selection of beds and mattresses to look at, which helped us a lot when we were able to try them out at our leisure. We never felt we were being rushed or pressurized into buying one particular item.

The store was well stocked with good quality products, clean and an inviting atmosphere. Staff were very friendly especially Jason who dealt with us.

Very good service and helpful with our needs

The employee, Angelo validation code 914, was helpful, polite, respectful, very patient plus a sense of humour. I was not going to be his most biggest sale of the day but I was treated with as much respect as if I might have been.

The assistants were friendly, knowledgeable and interested in my needs. They were not pushy or intent on making a sale. They offered me a drink and helped me to the car with items. I made 3 visits to the store, seeing James 1st and 3rd visits and Jason the 2nd visit. Both were very helpful and did their best to satisfy our needs. I will definitely go back in the future. I have not received my new mattress yet, but I am confident that if there were any problems , which I don't expect, they will be dealt with happily.

We went to purchase a bed similar to the one we had previously slept on during our holidays . Angelo , our sales assistant was more than helpful guiding us through the different styles of beds and the pros and cons of them all, being as I have back problems . We spent a couple of hours trying different beds, Angelo made us two cups of coffee and we were not at all rushed. He listened carefully to our needs and had all the patience in the world as we asked for prices on different options . The whole experience was good from entering the store to our eventual purchase . I would certainly recommend Dreams to anyone needing to buy a new bed.