Dreams - Wolverhampton

Visited store to purchase a new double bed.On arrival we were greeted by Angelo a very nice and approachable assistant. He explained all we needed to know before we were left to have a look round store. We then asked for all information we wanted , this was explained really well. We then went onto purchase and order a bed.Everything was very smoothly done ,explaining everything step by step. Very happy and know looking forward to receiving our new bed for a good nights sleep.This is a return purchase and would recommend to all friends and family and would recommend Angelo.

As soon as we entered the wednesfield store we were approached by Amanda who said hello and asked if we needed any assistance, we had a look around on our own firstly and Amanda overheard me saying I wouldn't like a spring bed again. She asked what kind of mattress we had, and after me saying it was a cheap spring mattress she explained that Dreams pocket sprung beds aren't the same as cheap spring beds. After finding that we both preferred medium firm she took us to a few beds and encouraged us to try with different pillows too. We concluded in purchasing the Hypnos mattress, which my partner loved that it was the same mattress the queen had!! The order process with her was so smooth and she explained its best to change our pillows so we went with the standard silent night for the cheaper price of £19.99. very happy with our purchase before it has even arrived as she gave us peace of mind and was so helpful.. a credit to your wednesfield team.

Very pleasant helpful staff. We were left to browse but help was there when needed.

great service, the team of Amanda and Angelo were really pleasant.

Both Slim and Angelo were very helpful duri the visit. They answered any questions I had in a polite professional manner.

Amanda the sales representative approached us as we were browsing around the store asked if we required any help at that point we were happy to browse. Then we found a few mattresses we liked and approached Amanda to ask what the difference between them was which helped us decide on which mattress to purchase. Amanda was attentive friendly knowledgeable but not too pushy that she put us off making a purchase. We were very happy with our visit.

Amanda in the Bentley Bridge (Wolverhampton) store was very friendly and easy to chat to, she spent time assessing our requirements and suggested several mattresses for us to try, she even asked us what type of pillow we have at home to provide us with some similar when we tested each one out which made finding our perfect mattress even easier! She was knowledgeable and informative making suggestions without trying to sway us to purchase a more expensive product like so many other people had at other retailers. I left the store really happy with the experience and would definitely recommend Amanda/this store to my friends.

The Dreams Colleague who assisted us, Slim, was attentive, knowledgeable and polite and very eager to assist, all without being pushy

Angelo the sales person went above and beyond service. He was polite, friendly and went the extra mile to help us. My father-in-law who is disabled was well looked after and we were offered refreshments. Angelo is a credit to your company.

i love dreams beds and mattresses they are so comfy and can change them if your not entirely happy. the staff especially angelo couldnt do enough and he made a lively cup of coffee