Dreams - Wolverhampton

We have previously bought a single mattress for our son from this store which we were really pleased with. We wanted another single mattress for our other son and the manager helpfully checked our records so that we could order the same again.

Member of staff was friendly and had time to understand my needs with regard to the mattress, being bale to advise me about the products and prices.

Both Amanda and Jason where extremely polite and helpful nothing was to much trouble they are a credit to the company

Customer service was good.

It was quick and easy. The man who served us was very helpful and he friendly

Amanda at the Bentley bridge store was really helpful and very knowledgeable would have no problem with returning to the store.

The Customer Sales Assistant, Jason, listened carefully to my individual needs and preferences and spent time with me explaining about the mattresses and beds and seemed to be generally keen to find exactly what I was looking for. I did not feel rushed and was given tea while I was trying the different mattresses and selecting the bed I wanted and was given another cup of tea while he put the order through on the computer. I'm a person that appreciates technical information and clear explanations and Jason was very knowledgable, which I appreciated. I was pleased with the discount that he applied to my order. The customer service at Dreams made me feel like an individual which is something I value.

Staff were extremely helpful.

I WAS REALLY IMPRESSED WITH OUR SALES PERSON HE HAD KNOWLEDGE OF THE PRODUCT AND WHEN WE EXPLAINED THAT IT WAS FOR OUR DAUGHTER HE ADVISED US ON THE BEST PRODUCT THAT HE THOUGHT SHE MIGHT LIKE. OUR DAUGHTER WAS NOT PRESENT AT THE TIME OF THE PURCHASE BUT WHEN SHE SAW IT SHE WAS OVER THE MOON.

very knowlegible helpful &friendly staff made this visit to this store enjoyable.