Dreams - Wolverhampton

Angelo, the store assistant who helped me, was very friendly and knowledgeable; he gave great advice in terms of what products would suit me and went through several different options and prices. His customer service skills were excellent and he quickly built rapport with me and my family; he made my trip to Dreams exceptional and I would definitely return to the store in the future.

The salesperson, Angelo, was very polite, knowledgeable and not pushy.

I was pleased with the customer service I received and I felt valued.

Both me and my wife found that the knowledge and understanding of the sales man Jason was really good. He was very helpful, friendly and answered any questions we gave him effectively.

On entering store the manager Slim asked if needed help, told him what size matteres I was after, he asked if I had price range in mind then showed me different one encouraging me to try them out.

Really quick, efficient and friendly. Spoke to Pav and Slim on two separate days and they were really helpful.

Clean and bright store. Friendly and welcoming staff who were helpful but not overwhelming. Staff knowledgeable about products and suggested different items to suit my needs.

Our assistant, Angelo, came and asked whether we needed help when he saw us looking at the mattresses. He asked if we would like a drink (which was very welcome as we had been at hospital) while we looked at the various mattresses. While he was checking availability and prices he gave us plenty of time to test mattresses and discuss between ourselves which we preferred. We did not feel pressured to make a purchase. When dealing with the order he explained everything clearly and made sure we understood price promise, delivery and collection and comfort exchange. He was friendly and efficient

The member of staff who served us was excellent & gave great advise into the products. We were concerned that it was going to be hard sell methods but he definitely wasn't.

the staff were very polite