Dreams - Wolverhampton

Jason opened early for us as he was expecting a delivery. He talked us through all the options and even made us a cup of tea. He was great with my mum who has dementia and very patient

I didn't go to Dreams to purchase a bed. I went to try and locate a specific mattress and look at bed frames in general. The assistant Pav, was more than very helpful. I do tend to come over quite harsh when in a situation I don't want to be ( i.e. Shopping for beds ) but this completely washed over Pav and she soon put my wife and myself at complete ease. We explained specifically what we wanted and she showed us 3 versions. We purchased the mattress we wanted and a divan bed base to suit. Pav also explained the benefits of the Bedcover warranty that she also sold to us. I wouldn't of purchased that normally but the cost v benefits were well explained.

The staff at the Bentley Bridge branch were very helpful, in particular Jason and Slim. Although it was notable that ALL staff were more than welcoming and polite. However, the two staff members mentioned above went out of their way to ensure customer satisfaction, and providing beverages. Jason in particular was very patient and helpful when talking through each of the beds available. Slim ensured a great deal was provided. They are very friendly staff! In comparison to other Dreams stores I would highly reccomend the Bentley Bridge branch. Most definately will be returning in the near future!

found what I wanted very quickly after guidance from assistant and quickly purchased

We were greeted on entering the store and treated to first class service.

Your staff were highly knowledgeable, friendly and patient.

The colleague was really helpful showing us the best mattress for our needs never pushed us to get the most expensive items

Jason who assisted us was highly knowledgable, friendly and left us to browse.

Friendly staff, attentive. No hard sale, knew the products well. Helpful with arranging delivery and good delivery service.

Sharon was very helpful and gave us good advice on which matress to choose.We were happy with the price and the discount we got.