Dreams - Wolverhampton

The colleague I dealt with, Angelo, was excellent. Offered tea/coffee, and threw in some free pillows, which was great, but the important thing for me is that he made himself available without being intrusive or pushy. As someone who's worked in customer service for 3 years, I know what good service looks like, and that's what I received.

Very pleasant staff. Friendly and helpful. I was able to find the product I wanted that would match my room. I would return again if I needed someting. Store was easy to find, clean. Well set out. I hope that the delivery and set up of the products is as satisfactory. Thank you.

The assistant was helpful without being pushy and gave all the information I needed to make a good choice

Came into store not really knowing what we wanted at all. Pav was extremely helpful talked to us about the benefits of each product she spent 2 hours assisting us in finding the right bed and mattress she explained everything very well and was very polite, she offered us several drinks

We asked for assistance and received it im mediate lying from Angelo. He was knowledgeable about the type of mattress we wanted and listened to how much we could afford. He was helpful whilst making the booking and purchasing procedure quick and efficiently. He highlighted numbers and data we may need if a problem arose with the mattress we had purchased. Angelo was efficient, knowegable and professional at all times, but was friendly as well. I have no hesitation in recommending Dreams and Angelo to friends and family. The instore service was excellent.

From the moment we entered the store we were greeted by the salesman, offered help and left to browse products. We were also offered refreshments while browsing. We asked for assistance regarding the Tempur mattresses. The salesman proceeded to demonstrate all of the different types of Tempur mattresses in store. He was very knowledgeable and demonstrated a passion for the quality of product in the store.

Angelo was helpful and efficient. He even made us a cup of coffee which we found most welcome. The variety of prices and products available was very good

The assistant, Angelo, was brilliant, he made us welcome as soon as we walked in, gave us information on the price structure/colour codes, then left us to browse. He was literally at our beck and call, and nothing was too much trouble. We were only "looking" today, but due to his excellent customer service and knowledge, we purchased a new bed. Angelo and James were both very helpful in all aspects of our shopping experience, well done to them both.

Friendliness of staff, product knowledge. Did not feel pressurized to make a quick decision. Staff listened to what I wanted and were able to show me products that fulfilled my criteria.

did not have to wait for someone to help us they were able to tell us what we needed to know and answered all question we had