Dreams - Wolverhampton

It was second time we were shopping in Dreams. The store staff is amazing. I have ended up in situation where my little girl needed urgently to go to the toilet and unless you have not got that facility the number of staff very fast and politely let her go to one of yours. In that case we could carry on shopping and it reduced our stress. The stock was clearly visible and staff knowledge of the products is very good. I can compare to Bensons for beds where we had to spend 30-40 min just trying to help their member of staff with computer as she couldn't do the simple tasks and kids got tired and warm. Dreams was so much difference. The delivery date was perfectly suitable. Also, there are no delivery charges which means that we will be back again soon.

The member of staff was very knowledgeable and helpful in finding a mattress suitable for our needs. She was also very patient and friendly. She reassured us that if the product was not suitable within 40 days of trial we could exchange for another mattress. The whole experience was pleasant and easy

Staff very helpful, friendly and informative.

The staff that attended to me was friendly and very helpful and also knowledgeable about the product that were available

Friendly staff explained the product

Highly satisfied , PAVat Bentley bridge wolverhampton was lovely

Angelo (colleague who assisted me) was very helpful and approachable throughout. He offered his assistance when I entered the store and answered all questions I had about a particular bed. His knowledge on the product was vast and his friendly manner allowed me to feel comfortable in asking questions. During transaction, the computer malfunctioned and caused the process to be quite lengthy and time consuming however Angelo resolved the issue as timely as he could whilst remaining professional and friendly. Angelo read through all paperwork with me to make sure I was happy with everything. He also made me a cup of tea whilst I was looking at the different beds. Overall very happy with customer service and product. Would definitely shop here again and recommend to a friend.

Staff very friendly and helpful, items reasonably priced and a wide variety of products to view.

Given tape measure when I requested one, the information given to us regarding mattress types and prices, overall helpfulness, and attitude of all staff.

The sales staff were lovely and very understanding. Our last bed frame has just broke so in need of a new one. Pav was a lovely lady helped us lots to find the right bed frame.