Dreams - Wolverhampton

Amazing service and very welcoming by Jason

Visited Dreams, Bentley Bridge Wolverhampton. Greeted by Jason who was extremely knowledgeable and helpful, but then most importantly, left us alone to browse and decide. I can't emphasise how important this is, I hate being followed round a store or constantly pressured, but didn't get this at all from Jason. Handed us over to Slim to complete the transaction who was also brilliant. Great visit to the store, on top of superb value for money. Wouldn't hesitate on recommending or visiting again.

given a friendly and polite welcome by ANGELO who dealt with us he was very helpful and informative, excellent customer service.

I had brought bed from this branch previously and the staff remembered me and greeted me on arrival although I purchased this bed via her colleague. The staff were very attentive to me needs and offered me and my partner beverages. Nothing was too much trouble. I have also purchased from the Sheldon store and found the staff there to be untruthful, unhelpful to to promise items which I still have not received several months later. Had this been my initial experience of acDreams store I would never purchase anything from the Dreams Company

I was greated by Sharon just after I walked in the store, but I didn't feel like I had been pounced on. She was very friendly, knowledgeable and took time to talk to me about what I was looking for and seemed to genuinely want to help. I never felt under pressure to buy something, that sort of atmosphere makes me walk out a shop straight away. I felt I was able to easily walk away, have a think and get some advise from my parents (I have neber bought a mattress before )before I made my purchase. This was key to me coming back and making my order. Sharon also helped me with postage and trying to line my instore order up with my online

I found the experience easier than I thought it would be and felt at ease in the store

We were pleased with the experience because of the professionalism and courtesy of the sales people. The price of the items we wanted was about what we expected and were in stock ready for delivery within a few days of purchase.

We were approached by A friendly man named Jason who was very patient with my mother who is 81 and looking for a low bed. Jason was extremely helpful and made my mother and I at ease and wanting to get a bed from dreams due to how mush time and effort Jason gave to get it right for us.

I was hungover and the staff had patience during my visit

We dealt with a lovely charming helpful happy gentleman called Angelo who is simply the best salesman I have ever dealt with. He was helpful understanding and just simply a pleasure to deal with. The store was bright clean and very welcoming. I cannot rate this gentleman enough I am simply a very happy customer.