Dreams - Wolverhampton

got what i wanted

The assistant store manager Sanjeev was very helpfull and pleasant. Nothing to much trouble for him.

Ordering was quick and easy. Angelo understood what we were after and advised us of the options available. No hassle, just friendly. Offered refreshments even though we were not in the store too long. Pleased with the price - we even had extra things we were not planning on buying bit still within our price range. Delivery booked there and then instead of having to wait too long.

I HAD TO SPEND VERY LITTLE OF MY VALUABLE TIME IN MAKING A CHOICE ARRANGING DELIVERY AND PAYING FOR THE GOODS. THE STAFF WERE ATTENTIVE WITHOUT BEING OVERPOWERING AND HAD GOOD PRODUCT KNOWLEDGE.

Staff were extremely helpful. A very quick and easy process and the delivery date was so quick. Also the offer to remove my old mattress. My new mattress arrived on time early this morning. I struggled to complete the bagging of my old mattress on my own but the delivery guys were great and did it for me. Thank you Dreams I can now have a goognights sleep again x

very pleased with the assistance - not pushy but very very helpful - showing us the best products with a knowledge of what was best for us - colours, beds and mattresses. very good knowledge of explaining about the different types of mattress and what would be best for us, also even offered us a cup of tea (which you dont get anywhere these days )

I went to the store to try a bed I had seen on the internet before I decided if I wanted to buy it. I was approached by Sharon who asked If I need assistance I accepted the offer and told her what I was looking for she asked the manager if one was available they had one in the store room which was brought into the shop for me to try while this was being done Sharon made me a coffee while I waited a few minuets. I tried the bed which was not firm enough for me so Sharon showed be a few more but not what I likes then she surgested I try the Mline Slow Motion 7 mattress & pillow I fell in love with them and placed the order. Thank you Sharon you knew exactly what I wanted.

i was very very happy - a bit apprehensive when I went in cause some places are very pushy - but not here - I was extremely pleased with the service I got

Excellent customer service from Angelo at Wolverhampton who really looked after us

Sharon understood what I was looking for and pointed me in the right direction and explained the positive and negative points of items that I was interested in. She was polite, friendly, knowledgeable and eager to help.