Dreams - Wolverhampton

Completely satisfied today with the help that I received whilst in store today from Angelo and his help made the experience easier and quicker. I wasn't forced to buy anything I was given time to browse around the store and asked to ensure that the product I was going to buy was the correct one by being asked to test it. At the point of sale, Angelo explained how the home delivery will work and all subsequent rights we have to change anything should feel the need to. Many thanks from Michael Jones

We were left to look around until we asked for help and got it straight away.

The Dreams team at Bentley Bridge are incredibly friendly; professional, helpful and cheerful without being too pushy. Jason who completed our sale kindly took the time to explain a range of things and even offered us a choice of bed bases that we hadn't previously considered and which we ended up buying. Delivery dates were flexible and timely and the additional support from 2 of Jason's other colleagues in store the day before when we were browsing was equally valued - especially the offer of a drink on a hot day! This is the 3rd purchase from this branch of Dreams and we will gladly return and recommend to friends and family. Thank you for a first class service!

Staff very helpful

From when I walked in the store was very well spaced, it had a good selection due to the stores size and the staff was ready and available when I needed them. I went to the store opposite new cross hospital. I was served by a very nice sales assistant called Jason, he was very helpful, mentioned the different types of matrices advised about the way they work and each ones benefits. Over all was very easy to talk to and was able to have his conversation about the usual sales talk regarding the extras and costs including the benefits in a way that did not seem like someone just trying to sell more on top of what a customer wanted. You have a very good employee working for you and I for one if to return for more similar goods would like to be served by Jason.

After visiting the store at Bentley bridge in wolverhamtpon, we were over the moon with our purchase. Sanj and James were very helpful, had good product knowledge and were able to answer any questions we had regarding our bed. We have reccomended to our family and friends. And will most definitely return in the future.

James at the wednesfield store was extremely knowledgable and helpful he did everything he could to help nothing was too much trouble

Great service friendly people quick service done me great deal on what I wanted and not tried to sell me something I didn't want overall great service 101% would recommend A++++++++

Product knowledge and range. Someone to talk to straightaway

The overall knowledge of the shop assistant called Sharon was excellent, not only did she very quickly explain the order in which the specific beds were identified but new all about the specific makeup of the product. She was able to save us money on extras such as pillows, mattress protectors and a duvet set. If that wasn't enough all of my family was offered a hot drink which was presented in nice clean cups. We were also asked if we needed any help in carrying the purchases to the car. Well done Dreams at Bentley Bridge and thank you for your assistance.