Dreams - Wolverhampton

We were greeted when we walked into the store and were offered assistance. The individual was personable and accompanied us to the area of the store for the product we were interested in and showed us the relevant product.

There were a good choice of beds to choose from and our sales assistant was very helpful and knowledgeable

Jason and "Slim" his manager were excellent. Jason, in particular was patient, helpful and I could not have wished for beter customer service. This man went "above and beyond" to help me find a suitable mattress, and even took me quite a long way to another store to see mattresses, when the Wednesfield baranch had not got a suitable one for my needs (for adjustable bed). This store deserves a commendation for their excellent customer service - in particular Jason could not have wished for better.

Very friendly and helpful staff showed us a variety of different beds and mattresses, was able to try them out and make sure we made the right choice.

Friendly, approachable staff who were helpful and attentive without being over bearing or trying to go for a hard sell.

The Customer Servive advisor Sharon was most courteous and helpful, showing patience as we decided upon the appropriate purchase for our needs. We found her efficient, and well able to answer any queries we had regarding the purchase, she arranged an appropriate delivery time and advised regarding insurance for the items we purchased.

Assistant was very polite and helpful, and the store stayed open even though it was past closing time

The high level of service from Jason in the store in Bentley Bridge was so good to receive. His knowledge of the products and the consideration to my 82 year old mother was heart warming.

Although the store was busy we received attention within a few minutes of entering. The sales assistant asked us exactly what we were looking for and then went on to fully explain how to choose what to look for in the samples we were about to test. And then told us he would leave us alone to make our mind up. But if we required further help just ask. And this we did and as soon as we had made our mind up to purchase I gained his attention and he then talked us through the choice we had made. Excellent service

Brilliant service from the minute we walked into the store, our daughter is also only 2 and a little loud and the staff were brilliant with her ☺ we left the shop feeling satisfied with our purchase abd very quick delivery.