Dreams - Wolverhampton

First time l've used Dreams,l was impressed with the store(this isn't easy with myself working in retail management)Your staff where friendly and knowledgeable (pushy staff turn my interest off)your sales staff reacted well to my wife's needs and inquires,he knew when not to push a product and this gave us confidence to trust his advice,He listened well to our needs and pointed out products directly to our needs.We were happy and ordered so your staff did well as we didn't plan to buy from Dreams as we usually visit a number of stores before placing a large ticket order. So if we're happy with the product we ordered we'l go back to Dreams in the future.

Brilliant service by Sharon from start to finish

Sanj was excellent - friendly, helpful, respectful. Made us a cup of tea and let us take our time, giving us the facts and not doing a 'hard sell'.

The service from sanj was exactly what you would want from a salesman. All the products available were explained in detail according to what we were looking for. We didn't feel pushed or rushed. We ended up buying exactly what we needed and very happy with the purchase.

We weren't jumped on as soon as we entered the store. However we we asked if we needed any help, which we did. We had help choosing the right mattress for us. All our questions were answered without any hesitation. Sharon and Slim new exactly what we were talking about and gave superb knowledge on what we were choosing to purchase. Not once were they overbearing or pushy with the sale. We were offered drinks, which was a very nice touch as we were very hot at the time. We have total confidence with our choice of bed and mattress. All the terms and conditions were explained really easily. The store is bright and welcoming when you enter with plenty of room to go from bed to bed to try them out. It turned out that Sharon sold us our previous bed many years before!! Overall the experience in store was very professional and extremely friendly and we would definitely recommend the Dreams Store at Bentley Bridge, Wednesfield, Wolverhampton. This is why we chose to use it again for our new bed. Many thanks to bot Sharon and Slim. Great guys and very nice people.

Sharon the lady who dealt with us in store was really helpful and very patient with the good lady!! who couldn't make her mind up without assistance. She had very good product knowledge on every product we inquired about her assistance was very much appreciated. The store at Bentley Bridge has a very good manager also Slim he makes you feel welcome in the store also!! the staff are a credit to Dreams.

kind and friendly staff with good knowledge of products and an understanding of what we required with our choice of product

We couldn't be happier with out purchase. From first walking into the store to our bed being delivered, the service was excellent. Special thanks to Sanjeev at the Bentley Bridge store, he managed to keep our one year old daughter entertained whilst giving his expert knowledge on which type of bed was best for us. We will be back very soon to get our matching bedside drawers!

Very friendly knowledable staff who took the time to make sure that everything was explained properly

Prompt attention. Information About the products and the friendliness of the sales staff, offered a drink and other purchases to enhance the product that was bought bright store tidy and clean. Overall a very good experience, would certainly go back again, have purchased from this store before.