Dreams - Wolverhampton

Slim and Angelo referred me to beds that were my price range and good quality. I knew they were not there to just make a dale. I ordered my bed but customer services couldnt add the assembly on and were very unhelpful. I had no bed and went to see Slim and Angelo and they agreed to assemble the bed the day they arrived. They were amazing and very thoughtful. I am very grateful and would recommend them for a staff bonus if your company can do this. Very good employees.

Assistant manager Sanwj was really helpful friendly and took the time to explain everything

Highly satisfied with the layout and cleanliness of store staff were very knowledgeable,polite and kind very helpful gave us enough time to pick and chose helpful information

We identified our purchase online and went to the local store to buy the bed of our choice.We were approached by Angelo who could not have been more helpful and pleasant throughout and completed our purchase with the minimum of fuss. We look forward to delivery at the time which was most convenient for us.Altogether a stress free purchase.

Sanj listened to what we wanted , taking out budget into consideration. We were given plenty of time to try out mattresses and were also recommended pillows for what kind of sleeper we were.

I hate being hassled by sales people, I like to know they are there if I need help otherwise love me alone. When I needed information regarding lift up beds Sanjeev displayed he understood his product and advised according to my needs, not what he wanted to push. The bed we wanted was not on display however Sanjeev showed us a computer images and dimensions as this was a big bed to go in a small room so dimensions were important. We were so comfortable with his approach we decided to look for a king size mattress as well, again his knowledge was invaluable. My plan was to spend circa £400 but ended up spending almost £2000 this was purely down to Sanjeev's efforts and courtesy he afforded to me and my wife.

Served by sawj who was very informative, helpful and we were made to feel very comfortable. He made the best cup of tea :)

This is our third or fourth time we have been to your Bentley Bridge store and purchased goods, and once again we have received professional and friendly service from your staff. It makes our decision much easier, which means we do not need to go to any of your competitors. Our experience of shopping at Dreams means that we know that we will be getting quality products at the right price. This time we bought 5 beds for our oldest grand children. We will use you again!

I was very satisfied with the overall experience. The Assistant Manager Sanj was very knowledgable about the products and we were offered tea and coffee.We will certainly shop there again, it all went smoothly from choosing the right bed to completing the purchase.The staff were very friendly and helpful.

Our initial visit was with a gentleman called James, he was incredibly helpful, not pushy and gave us lots of options to choose and recommend.