Dreams - Wolverhampton

Welcomed to store and introduced to sales personal. Refreshments offered. Left to b rouse without being pushed. Sales person immediately available when asked for advice. Product knowledge excellent and aimed at our specific and individual needs. Delivery information and payment advice also excellent and tailored to our needs. Unrushed and made very comfortable. Fantastic service.

Friendly staff good advice no pressure

The human touch

i went to buy a mattress and i was a bit nervous as i have been to other stores and have received bard service. However i was in your wolverhampton store when i walked in i was greeted and made feel welcomed the staff member asked what they can help me with and they pointed me to the right direction. They asked me who the mattress was for and i explained it was for my kids they went through different options and explained what was the benefits of each mattress. The one that i picked was a premium D mattress at that point they told me that if i don't mind they have a damage product where the packaging has been torn and has mark on the mattress at this point he showed me the mattress and i was happy to purchase the product has he assured me if there is any problems come back in and see him. I have honestly have to say this this young man is an asset to Dreams and i will be revisiting to purchases more products. I also work for in a retail environment where i look after 20 staff members as an area manager and i can only wish my team where like Slim once again please pass on my thanks to Slim and your CEO your Sincerely Victor Dhuphar

Staff wasn't too pushy, explained the prices well, friendly and able to look at a good range of options.

I had already checked the products online and taken notes, the assistant directed us straight to the items I had listed and she pointed out the benefits relating to the items I had listed. I considered that it was a dream to shop at Dreams

Sharon the assistant was very when we went to order a new mattress. At the time my husband and I were discussing about beds and Sharon showed us a bed that we both liked. As a result of her knowledge of your products we shall be purchasing the bed in the future.

Customer service very good nice manner and very helpful. Product reasonably priced very happy with pending purchase and excellent cover for cost. Offered tea and coffee twice and was very friendly and made us welcome and relaxed during visit.

Only being one.member of staff in.store he helped.us.amazingly

Good explanation of the advantages and disadvantages of various ranges available which lead me to an informed decision