Dreams - Wolverhampton

Angelo made us feel like we could continue looking at the mattresses on our own but call on him when we had any questions. He wasn't at all pushy with the sale which made us feel more at ease with our visit. There was plenty of information on display to help us understand which mattress would be best suited to our needs and what you were getting for your money. Any questions we did have Angelo was able to answer straight away and even provided a visual demonstration of the inside of the mattress we chose and how DNA springs were used. We were very happy with the ease of our visit overall, and our minds were also put at ease when we were told about the 40 night returns policy as picking an item at such high cost is initially very daunting.

My husband and myself were never pressurised at any point during our visit.

I was satisfied because the staff knew what they were talking about, and the advice that was given was very professional and knowledgable. I was there yo purchase a bed for my 15 year old British Gymnastic champion and they advised me on what to get wonderful staff. I did not feel that I was being the hard or pressure sale pitch. I was even steered away from from what Id gone into Dreams to buy as very unsuitable and expensive .

Angels was fantastic, allowed my 6 year old to use the facilities. Went through all the beds sand differences between them

BY FAR THE BEST SHOPPING EXPERIENCE IN YEARS. SLIM WAS HELPFUL, KNOWLEDGABLE,INCICIVE AND PLEASANT EVEN MAKING US A MUCH APPRECIATED CUP OF TEA AND HELPING TAKE PURCHASES TO THE CAR.

VERY HELPFUL STAFF AND FOUND THE MATTRESS I WAS LOOKING QUICKLY

Sales man Jason

I have used Dreams before (approx 5 years ago) and received excellent information/details on the product I was interested in, which I ultimately purchased. Hence when I needed to purchase a replacement bed I went back to Dreams armed with my online research and questions. The curtesy I received was second to none. I did not feel pressurised into making a purchase and I felt completely at ease with the staff, who answered all the questions I put to them. Excellent service - cannot be faulted.

Friendly staff all questions answered satisfactory assistant very understanding of my needs.

Assistant very helpful with my grandad who I hard of hearing and requires support walking. He was patient and considerate and very polite. He brought things to my grandad instead of him having to walk up and down the shop. Didn't plan to buy a bed on our visit but ended up making a purchase.