Dreams - Wolverhampton

Everyone was so friendly and helpful we went in to browse but felt so comfortable with the staff and the way we were approached we returned within the hour.

We were highly satisfied because of the full range in store to look at and try and the most importantly the helpfull, informative, patience attitude of the salesperson & of course the best price.

Staff bought out a mattress that wasn't even on show yet for me to try! This was the matters I purchased!

friendly staff with good knowledge of the product we purchased. straight forward and clear when explaining answers to any questions we asked. We have shopped at Dreams before and will continue to do so in the future. It is a little more expensive but the quality of the goods are good.

We were very impressed with our salesman Jason, we told him our problem and he knew straight away what would suit our needs. We were then offered tea/coffee, suggested we wander round after pointing out which would be of interest to us, told us to take our time. He was softly spoken with us so only we could hear the conversation, was invited to lie on each mattress to find out which one we thought was best, he didn't push us or seem impatient but let us make our own minds up. Once decided Jason took us through all the important details, slowly with no sales jargon, which we both understood. Overall Jason was very efficient was very impressed, would definatley go to him if we need any more assistance

All down to sales team Jason and Sharon at Bentley bridge store fantastic

Verry satisfied with the dreams experience form start to Finnish Jason who served us cared for our needs although he had only recently joined you and I don't think we could have been better looked after , credit to dreams for the training program you have in place it works , we had been to beson beds before dreams and the service was ok but not on par to what service we had from Jason as to why we purchased from you

SANJEEV WAS VERY HELPFUL, NOT PUSHY AT ALL. HE WAS VERY KNOWLEDGEABLE AND VERY POLITE. WE HAD TO WAIT A LITLE WHILE FOR THE WORKSTATION TO PROCESS THE SALE BUT HE APOLOGISED SEVERAL TIMES AND OFFER US A DRINK. THE OTHER STAF WERE ALSO VERY FRIENDLY.

We went in unsure of which type of mattress would be right for us, and received excellent expert knowledge into the different types of mattress and which they advised would be best for us, without any high pressure selling. We were given time to look and try the products ourselves too which we appreciated.

We entered the store without an exact idea of what we wanted. We were greeted with a smile and an offer of help when we needed it and a cup of coffee. We were then given the time and space you want to walk around the store to find inspiration without being hassled. We were able to try out mattresses and felt the salesperson was more than approachable when we had questions. Everything was explained to us clearly and when deciding on a mattress the salesperson didn't just lead us to the most expensive, he tried to gauge the firmness we liked from our responses. We were also impressed when we had the comfort guarantee explained which means that for our piece of mind, if we are not happy with the comfort of the mattress we can return it within a month of delivery.