Dreams - Wolverhampton

Very friendly, very helpful, knew what I was looking for, very amiable and very willing to help

WE HAD A LOVELY GENTLEMAN WHO HELPED US LEFT US AND GAVE US TIME TO LOOK AND DECIDE WOT WE WANTED THEN HELP US FIND THE RIGHT BED FOR US DIDNT FORCE US INTO ANYTHING AND WAS VERY PLEASANT AND HELPFUL THROUGH OUT

Great Staff, only in the shop 10 minutes and an order was placed for a new bed.

because the assistant was really helpful and knew what she was talking about we had coffee and were allowed to look round without any pressure and decide for ourselves she was there through all our time

All helpful and friendly staff. Sanjeev listened to our needs and wasn't overbearing. Showed us how to find what we were looking for and then made us a cup of tea whilst we had our own look around. Had a lovely chat but wasn't overfamiliar. Offered us more products to go with our purchase but was not pushy. We almost forgot it was his job to make us spend money. In fact he helped us save money. Exceptional service. We had previously been to Benson for beds and the service there did not even come close to the service we recieved in dreams. Would recommend to friends and family. Would have liked to see a selection of lower tog / summer duvets. Also the super king size divan is not available with the sliding doors but this is not mentioned on the information cards. They are the only improvements that I would suggest if pushed to choose.

Very good service from an assistant called Sharon. This is the second time she has sold our family a mattress and both times she has been helpful, knowledgable and courteous. The store was well designed for ease of trying out the beds and the atmosphere calm. We feel as though we can rely upon Dreams as our first visit and purchase was successful.

we were greeted in the store politely, with interest. the assistant was knowledgeable and helpful

The assistance was excellent she was very friendly and had great knowledge about the beds and mattresses. She offered all her support but also gave me personal time and space to think about my decision. She was very helpful at helped me to decide which mattress I wanted. She offered me a drink before making my decion and offered again at the time of purchase. She was very helpful throughout the payment as I paid on two cards and also offered a quick delivery date. I was very happy with the service I recieved today.

Sharon offered us supervision as soon as we went into the store which we were very happy with. We ordered a bed within 20 minutes and within half an hour she had had the bed ordered whilst offering us a drink and any support or advice we needed.

I was able to browse around at ease and try different beds. I was able to find a bed within budget which I felt was good quality. We were served well and quickly by friendly and helpful staff.