Dreams - Wolverhampton

The layout is brilliant and the staff are very helpful they know the product .

The store had recently been refurbished and did not have many adjustable beds for us to compare. The manager, Slim, took us to another branch where they had a better selection and assured us there was no pressure for us to buy anything from Dreams unless we were totally happy to do so. On our return to the store at Bentley Bridge we were offered refreshments and left alone to discuss what we wanted to do. We decided to buy our new bed there and then rather than shop around as we felt it unlikely we would get the same level of value and service elsewhere. Sanj then did all the paperwork efficiently and still in a friendly manner and we left the store really happy that we had called in there. Our bed is due to be delivered in two weeks and we cannot wait!! Thanks to your staff at Bentley Bridge we had a very positive shopping experience with no pressure or stress.

Sanj at Bentley Bridge store was a great help and helped us make an informed desicion. He knew exactly what he was talking about and offered us a cup of tea which was very nice too. Excellent service overall and a great experience.

Great customer service received from Slim

Sales team Angelo & Slim were extremely helpful and in no way pushing to make a sale. They were extremely patient, time wasn't a problem to them and they answered all my questions and queries in an easy to understand way, whilst still with complete professionalism. I would recommend the store and these sales executives to friends and family.

I was highly satisfied with my visit as the staff was very friendly an helpful this is my second bed I purchase from dreams. quality is good so as I needed another bed for my brother room I went back to dreams because it is the best quality .

Really quick service assistant really helpfull

I was able to purchase exactly the kind of bed I was looking for the price I wanted to pay. It was a very pleasant experience for me and hope to recommend my experience to family and friends

Sharon was very helpful, offered us refreshments and when we explained what we needed she explained the different mattresses and looked after us. We did not feel pressured into making a purchase.

Sharon was able to meet my needs by showing me my ideal product