Dreams - Wolverhampton

It was my first time buying a mattress; very friendly staff who were very willing to help and found me exactly what I wanted - much appreciated.

The staff were friendly and welcoming, readily available and willing to help but not pushy: they were able to answer all my questions and the order was dealt with expeditiously. I am impressed by the range of services that Dreams offer, particularly installation, removal of the old item and the option to alter an item if it proves to be unsuitable, within reasonable perameters. Everything that I needed was available.

Assistant was very helpful and knowledgable. As soon as we told her what we required she took us straight to the appropriate items and explained the pro's and con's of each item which was invaluable to us making our choice.

because the Gentleman that showed us around explained all about the products and answered every question we asked

ANGELO AND ALL THE TEAM WERE VERY PLEASANT AND EXTREMELY HELPFUL AND MADE OUR PURCHASE A VERY PLEASANT EXPERIENCE WITH US ALL SHARING A JOKE AND PLENTY OF LAUGHTER. WELL DONE ANGELO, YOU ARE A GOOD SALESMAN WHO PUT US UNDER NO PRESSURE TO BUY BUT GAVE US PLENTY OF ADVICE WHEN WE ASKED HIM FOR IT.

The staff member who served us was Angel, he was very friendly and went the extra mile to get us what we were looking for. If he didn't know a price or availability he asked advice from the store manager who was also very helpful. Although the store was in a mess due to having a refit and very noisy with staple guns and drilling they did a very good job in difficult circumstances. We are now awaiting delivery of all of our items and will definitely be going back to order more furniture. Well done chaps you did a good job.

Customer service was excellent.

Even though the store was being redecorated, the staff did cope very well and were very friendly. Sanj offered us a drink and allowed us to take our time to look at the products in the store. Once we had found what we wanted he was very helpful and helped us complete our purchase in good time. All staff members very friendly and helpful and were extremely knowledgeable of the products available in store.

I had previously researched my options online. Sharon talked me through what these options were & used her extensive knowledge to advise me. She was helpful, informative and available when I wanted help

Very friendly and competent staff. Quick and efficient service.