Dreams - Wolverhampton

The assistant was very helpful, we gave our requirements & they gave great advice on what we could buy with our budget, would recommend this store to family & friends.

I was assisting my aged parent's-in-law to purchase 2 x adjustable beds. Being of an age where they both suffering mobility and understanding issues, I had fully researched the product that I believed they needed. The purpose of the show room visit for for them to see, test and appreciate the benefits that these beds would bring. This would hopefully mean that they more fully supported an expensive purchase. The assistant, Sanj, totally understood what I was trying to achieve and responded brilliantly. He gave us assistance, and tea, when required; and left us alone to "play" for as long as we need. The visit was a total success and thoroughly enjoyable

from buying the mattress to having it delivered, we had first class care thank you to sanjeev and his team, All so to the guys who delivered it to us thank you for your help, l would go back to Dreams at Bentley Bridge if l need anything in the future

Knowledge from the member of staff . Sharon.

Jag found us the item we were looking for, explained the mattress pricing clearly, managed to overcome difficulties with waiting times and delivery dates and phoned me to let me know what was happening. The bed was delivered on the day specified at the time specified. The delivery team were polite clean and efficient. The bed is exactly what we were looking for. The only negative comment I have is that delivery charges were quite high. On items costing this much I would like to see free delivery or only a nominal charge.

thesales person that took care of my enquiry and subsequent purchase was very helpful and advised me in a clear and professional manner.

The staff were friendly, knowledgable, interested in our needs and eager to offer service. They where quick to offer assistance when we needed it yet gave us space to browse the products.

Very polite and helpful. Great deal and discounts overall very happy

Great customer service, very knowledgable on different Types of mattresses and to which would be better suited to our needs.

We had been shopping around for a mattress and the other stores did not simply compare to our experience in dreams. The choice was excellent with the prices easily displayed and were at very good value. The mattress itself seemed to be very good quality and extremely comfortable, we can't wait until it arrives next week. What made the overall shopping experience outstanding was the sales advisor called Jag. He was very friendly and approachable and his knowledge was outstanding. He was able to answer all of our questions with sound experience and offered really good advice and guidance. He did not pressurise us at all leaving us to chat about the order but discreetly checking in on us to make sure we were fully informed and even made us a lovely coffee. Would highly recommend to friends and family , just hope the product will match the 5 star service we had today, well done.