Dreams - Wolverhampton

I found the staff very helpful, they had a wonderful manner. Both Jag and Angelo couldn't do enough for us, very very helpful. I will go to Bentley Bridge again.

We received prompt attention and our queries were all answered. The colleague who served us was very pleasant.

when we walked into the store we were greeted politely. The sales assistant recognised us from when we visited the store and made a purchase previously, we were really impressed. He even remembered what we had purchased. He did a lot of fact finding and was attentive, listened and understood what our needs were. Jag didn't once pressure us into any sale or add ons it was all our own decision. He had extensive product knowledge and showed us the best range our money could buy. We will certainly return if we need anything else and would encourage our friends and family to shop at the Dreams store. Fantastic A1 service….. Thanks Jag

Jag gave us the information we needed and time to make our choice. Jag was courteous and had a good product knowledge. He was attentive but gave us space to chose our bed.

Jag the sales assistant was attentive and did a lot if fact finding to establish our needs. His product knowledge was amazing and showed us the best products in our price range. All staff were friendly but not pushy and hd a coffee whilst browsing. Comfortable relaxed experience. Fabulous!

Our store rep jagdeep was very friendly and knowledgable. He gave us a great deal and even made us a cup of tea! We were very satisfied an are looking forward to receiving our bed.

On our first visit a lady called Sharon attended to us who was very very helpful we said we would return in a couple of days when we had done some measuring when we returned Sharon was busy with another customer but acknowledged us as soon as she saw us and asked a colleague to help, us this was a man called slim who turned out to be the managed. He again was extremely helpful.The customer service we received from both Sharon and Slim was second to none and I cannot speak highly enough of them. On both occasions my husband and I were asked if we would like a drink (tea or coffee) we declined their kind offer. I was even more impressed when we had a call today to say that the balance of our order can be delivered next week, the first part of our order being delivered direct from the store earlier in the week. We purchased a bed approx 12 months ago from Dreams, Sharon being the assistant who served us on that occasion also. She is a lovely lady and it has been a pleasure to make purchases on both occasions from this store.

We we're welcomed very warmly by Sharon an she helped to explain all the types of mattresses an helped us choose the right one for us both. Which was a great help as we had no idea wot type we needed, she was very knowledgeable an helpful an very friendly.

excellent service by jag. he wasn't pushy but available and informative. he easily resolved our mistake re sizes without any issue. your delivery team dan and luke were also spot on time wise , good communication , friendly and helpful and very considerate. all in all it is the best purchasing experience from point of view of service I have had I a longwhile thank you

Jag who helped me buy my two beds was most helpful and this is the third bed I have bought in the last couple of months.