Dreams - Tottenham Court Road

We (couple) were highly satisfied because Dinesh, the advisor attending to us, was not only very nice and knowledgeable but even managed to combine our completely opposite requirements/wishes for sleeping comfort in one mattress. He really went an extra mile, it was extraordinary service!

We were very pleased with the service that we received at Dreams. It was great to be able to use the testing machine to establish the best type of mattresses for me and my partner. Yasir delivered fantastic customer service - he was able to provide assistance when needed, but also allowed us to browse the store and test out the mattresses in our own time with no pressure.

Friendly service

The sales assistant, Bea, was extremely helpful and knowledgeable, and made the experience much more pleasurable, especially as the store became quite busy, and it felt a little understaffed. She managed to deal with several customers at the same time, which cannot have been very easy.

Mainly due to the kindness and knowledge of the colleague who helped us during our visit.

The professionalism was clear to see, i was not 100% sure what i wanted but i was guided kindly by Dinesh. He spent as much time as i wanted ti help me and ensured i had plenty of time to try ease of the product i was interested in. While the price was a shock for me i am only 18 and so i knew the value of both the service and the product quality. I know now i have had beds matched to me i will sleep well with no pain what so ever. thank you so much for all the help.

My Shopping experience at Dreams couldn't have better! It was 10 out 10 excellent customer service I have received from Mr Nesti. Yet again I have brought something else extra from the Dreams store at Tottenham Court Rd. It was Mr Nesti his very nice manner that attracts me to come again to your Dreams store.

staff very friendly and understood about my need for hypo allergic products

Amjed the Dream worker came to me and guide me in my choices according to my budget and my morphology needs. Also, as my sleep is really light, I can easily be awaken by my partner movements. Amjed accepted to pretend, moving and turning around. Thanks to his help, I could be sure that my choice was the best one to me. I thank him warmly again.

Bea, our adviser, helped us out and was very patient while we made up our minds. I didn’t feel rushed and she answered all of our questions in a courteous way