Dreams - Tottenham Court Road

We were very satisfied with the friendly staff and with our experience using SleepMatch

The gentleman who served us was proactive, kind, accommodating and just really helpful.

Mimi helped us to find an alternative bed frame when the one we wanted wasn't going to be available for a few months. Very knowledgeable about the products and helpful, and generally really friendly.

Finest was extremely kind and helpful and spent a really long time talking to me and advising which mattresses could best suit my needs. Extremely happy with his professionalism!

I had read about a specific mattress -Dreams and Mumsnet- and came to the store to try it out after having checked online that it was on display there. Your lovely member of staff, Nesti, showed me to the mattress and gave me a pillow to try it out. He then explained that he would discreetly go away so that I would have some privacy to try the mattress. He also showed me another product from the same range as a point of comparison. I liked the mattress and proceeded to purchase. Nesti explained the process thoroughly and also reassured me about the price, explaining that Dreams will price match should I find it cheaper elsewhere. This prompted me to buy in the store instead of searching for a better deal on the internet.

Good info. Helpful. Good service.

The sales (Denish) was helpful, the entire process of choosing the mattress and placing order was quick and efficient. Took way less time than I expected. And I’m glad I was offered a range of different prices for similar mattress texture I’m looking for.

Fast, friendly and efficient service from Nesti, your colleague. Great price and finance option, and he arranged delivery on the exact day we needed as we are moving in to a new home and wanted the beds on the day of moving. Overall, I cannot fault the service I received.

So far so good it's to early to talk about the quality of the bed as I have not received it yet hopefully I'll be satisfied when it arrived and I took insurance which should give me a good night sleep.

Dreams staff member Nesti at Tottenham Court Road store was welcoming, friendly an knowledgeable; he was very efficient.