By EleonoreDV | 1/2/2019
Great customer service. I had no idea of what were the important criteria for a bed and James from the shop took the time to explain to me everything. Also he and the other colleagues were very nice, friendly and professionnal. Perfect service!
By Bernard | 1/2/2019
I found a mattress quickly by a process of elimination. It depended on how soft or how hard the mattress was. Staff very friendly.
By Amanda H | 1/1/2019
The Dreams Colleague, James, was extremely helpful. He took into consideration both my husband's and my sleeping habits and requirements in order to find the best mattress to suit both of us. He was very patient and even supplied the perfect pillows for us to test out the mattresses with. very thorough which meant we got the perfect mattress.
By Anonymous | 1/1/2019
The Tottenham Court Road store was very welcoming & friendly. The staff on duty were a cohesive team, they had a good rapport with each other and the customers, creating a relaxed environment. I was served by Rajina, who had a wonderful personality, she was brilliant and made the whole experience of buying a mattresses efficient and pain free!
By shahzada a | 1/1/2019
As soon as we walked in staff was very welcoming and helpful. they helped us finding the products we were looking for.
By j morley | 1/1/2019
knowledgeable staff , free coffee and no real rush / push to make a purchase
By Anonymous | 12/31/2018
Was quick enough, helpful staff not too pushy but available, mattresses were set out ready to evaluate
By Daniel P. | 12/30/2018
I must say that all the employees greeted us kindly and with smile. This is the shop in London, Tottenham court road. We were first taken care of by the temp work who was really kind and willing to help later we were taken over by Mrs Rajina who is a master of knowledge and friendliness. She knew absolutely everything we asked. Immense knowledge and straight to the point answers, exactly what we needed. We came out of the shop with a smile on our faces and happy with this good purchase. Thank you all
By Dita H | 12/30/2018
sales assistant friendly and knowledgeable. delivery up to 5week :( but it is what it is
By Jan | 12/30/2018
Very friendly staff, willing to listen, advise and help. We were provided with professional assistance, not pushing us to make a purchase but willingly helping to find the best option instead.