Dreams - Tottenham Court Road

Customer service was great, showing the different products, listening to our needs as a customer. Plus offering tea and coffee! Very nice on a cold December day!

After selecting two mattresses online we went along to a store to try them out. We soon found that neither of them were right for us. The store staff were very helpful. Within 40 mins we had chosen a mattress to order.

Nesti was extremely helpful and I am very happy with the overall experience. He understood immediately what I wanted to purchase and I was able to make a very quick decision based on his recommendations. Thank you.

Dinesh was very helpful and friendly while not coming across as pushy. It didn't take long to find the right bed and mattress.

The staff were very knowledgeable, kind, and helpful without being pushy about a sale. In all it was an enjoyable shopping experience

Both staff members we dealt with were very friendly efficient and knowledgable. The store had the products we wanted to view and through one of the staffs advice we actually purchased a different product to that we originally intended to purchase.

Very helpful and knowledgeable about the bed we needed.

Dreams was the last shop we visited on a busy day of sales shopping. The lady who assisted us was extremely helpful. She put us at ease and gave us all the information we needed to make a decision without putting us under any pressure which is a very impressive skill. This was the best customer service that we have experienced for a long time. Particularly impressive given the January sales are the busiest time of the year and you would expect customer service to slip during this time. Thank you very much and keep up the good work!

Polote staf, no question legt unsnsweref. No presdire tl buy thete and then good freindly service all round

The person serving us Nesti knew about beds, understood what we were looking for and gave very good advice