Dreams - Tottenham Court Road

The customer service rep was absolutely brilliant! She knew every detail inside out, and was super friendly!

The colleague that served us was Rajina. She was lovely and very helpful. Rajina spent half an hour with us, understanding what our needs were and was incredibly patient. We were treated well, which was a nice change from other furniture stores we had enetered prior to this visit. It was Rajina’s friendliness, expertise and obvious enjoyment in her work that made for a pleasant experience and resulted in a purchase.

Process was very smooth with great customer service. Staff did all they could to accommodate us.

Very nice, gave us lots of time and advice on our new bed, would definitely recommend this product to family and friends

The employee helping me to choose the mattress, Nesti, was very informative about the mattresses without being pushy and very helpful. The 2 delivery men, Omar and Luke were truly excellent. They had a mammoth task to bring the (heavy)mattress up 3 floors and around corners. They were both efficient, friendly and made no murmer of comp!aint. I highly recommend them.

It was a very daunting task for.my girlfriend and myself as we are mov8ng in together and this is our first purchase for the new place but it went alot smoothwr than we thought and was made comfortable by the accomodating staff.

The person dealing with me and my wife made us fill very comfortable, very experienced.

Dreams sales person answered all my questions, spent a considerable amount of time with me and helped me arrive at a suitable bed frame and mattress for my needs.

Superb service and couldn't fault it

I received excellent assistance from Dinesh at the Tottenham Court Road branch of Dreams. He understood what I was looking for; gave me a series of options; took time to explain the differences and answer my questions; even made me a cup of tea. He took time to allow me to make my choice, and talked me through all the details re delivery etc.