Dreams - Tottenham Court Road

2659 ratings
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Location

180 Tottenham Court Road,
London, EN W1T 7PD

KP -Excellent customer service, would visit the store again to get the right advise

By KP -Excellent customer service, would visit the store again to get the right advise | 8/11/2018

The employee has helped me to find the right mattress for the bed frame i bought. Also he offered us a drink, very friendly

Emma A

By Emma A | 8/11/2018

Was given the option of space to try mattresses or help, very friendly and felt at ease.

3000K mattress Satisfied Customer

By 3000K mattress Satisfied Customer | 8/10/2018

We visited the Dreams on Tottenham Court Road London today. We had a great shopping experience with Dinesh. He tailored his suggestions to match what we were looking for. He was funny, friendly, and knows everything about the products. We left the store with one Insignia3000K Mattress, three pillows, one fitted bed sheet, and hot tea (Yes, he made tea for us). You can tell he is a very experienced salesman and knows very well about Dreams products.

JMc

By JMc | 8/8/2018

Dinesh was super helpful and was immediately available to assist me during my store visit.

Elizabeth S

By Elizabeth S | 8/7/2018

The professionalism, knowledge and helpfulness of the staff in the Tottenham Court Road branch made choosing a new mattress a pleasure and gave me confidence that I've made a good choice. I visited on a number of occasions while trying to make up my mind between 2 particular mattresses and received a warm welcome every time. In particular Mimi, who gave me initial advice and handled my order when I finally placed it, was friendly and helpful and gave me detailed product information and advice that I wouldn't have known to ask.

Alessandro C

By Alessandro C | 8/4/2018

I was treated very nicely by Mr Nesti who advised me on what to purchase based on my affordability and requirements ,Nesti was very knowledgeable on materials durability and very accurate on calculating the price for me also Nesti was very helpful in choosing the mattress and finding the best price as finding out all of these things alone would of been impossible Nesti was also very pleasant and friendly and really went the extra mile for me I would always come back and ask for Nesti next time round

Jules L

By Jules L | 8/4/2018

went to the store only just to find out more about the mattresses , as I am waiting for my completion date for my future flat. the sales person i spoke to told me i could actually order now, pay deposit only, and get the item delivered when i have my move in date, and even better yet, that the purchase is " subject contract". the whole process is made so easy , effortless, and also the sales people are polite, patient and knowledgeable that i decided to buy the mattress.

Mandy

By Mandy | 8/2/2018

I visited the store on 1 August and spoke with the very knowledgeable Chris who told me the difference between microcoil and pocket spring and the advantages. I returned on 2 August and placed my order with the very helpful Nesti. Couldn’t do it over the phone as delivery address different to card address. A nice safety feature although not so practical for me having to return

Tim H

By Tim H | 7/31/2018

Dinesh was able to help me choose a bed frame and suitable mattress. He listened carefully to my needs and requirements

Matt

By Matt | 7/30/2018

I left feeling like I had the perfect mattress for me.