Dreams - Tottenham Court Road

When I was visiting DREAMS store in Tottenham Court Road looking for double bed, I had a assistance from the moment when I entered the shop, which was very helpful. Everybody were very professional and really helpful. It was my first visit in any DREAMS store but definitely not last. I will visit the store again because like I said before my experience was really good. Amazing , professional and very helpful.

I was looking for a pillow with neck support. I found the pillow of my dreams. Thanks to Mimi for the help, and for not laughing as I tried every pillow available.

The staff were extremely friendly and seemed eager to put me at ease and answer questions.

I have been highly satisfied with my experience at Dreams as throughout I feel I was treated as a valued customer. I had previously tried to make a purchase with another bed store (Bensons) who were highly unprofessional and had very poor and rude customer service. This meant I appreciated my experience at Dreams all the more. The staff in the showroom were friendly and helpful, without being pushy, they offered us hot drinks while we browsed, and were professional while processing my order. I have already recommended Dreams to a friend!

Narvinder was very knowledgeable, helpful, and the information he gave was clear and concise. I was in a bit of a hurry and he did his best to respond to that.

Rajina was helpful and precise throughout our visit, didn't push sales beyond where we felt comfortable, the quality of the mattresses we bought seem very hight and the prices were good value.

I was served by Rajina who was just an absolute delight. She was very honest and helpful and helped me choose the correct mattress when I came in with no idea what I was looking for. She’s a real asset to the team!

The assistance was very quick and knowledgable and putting the order was so easy. Thanks

The sales associate was very well informed and helped us making a decision by giving professional and personal input. Her timeliness was great and she informed us in detail about the insurance extension, general care of the mattresses. Her recommendations were spot on.

Help was swift and all our queries were answered. The store was surprisingly big and we got to try all the mattresses that we wanted.