Dreams - Tottenham Court Road

The assistant James knew his product well ,speedy and honest,and was friendly

Knowledgeable service. Kind man. Very knowledgeable

We are extremely happy with the service we received when visiting Dreams. We made 2 visits, the first one was just to explore our options and we actually were not planning to buy a new mattress at the time, however we felt so welcome and at ease while in store that we made our mind about about making the purchase. The sales advisor who assisted us was very friendly, welcoming, knowledgable and put us at ease. The second time we visited, 6 days later, we were approached straight away by Larry who was extremely pleasant, helpful and knowledgeable. He advised us about pillows and helped us make the right selection. He also suggested a mattress protector which was very useful We were very impressed with the atmosphere in the store, how helpful Larry was without being pushy. The whole experience from start to finish was impeccable and flawless.

I had a very good experience at dreams , I was served by Larry who was very helpful and attentive, I was able to use the machine to find the right mattress firmness and Larry made it very easy for me to try out different mattresses and find the perfect one for my needs.

The service was great and we got answers on all of our questions

I came in at 8:45 and was seen by Nesti. He was extremely helpful in helping me find the right mattress and even stayed behind after closing hours to finish my order. He explained everything well and was very nice. Thank you!

Our sales agent was very understanding of our needs. Made everything make sense. Offered us bottles of water as it was a hot day. Social distancing was in use. Great bunch of guys at the Tottenham Court Road branch.

Great customer service friendly service

Knowledgeable staff member Dinesh who did not rush us and spent time considering all options.

Nesti was very knowledgeable and willing to help us find the right mattress. He also helped us get the perfect base & headboard for our needs