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By lou h | 11/1/2020
The sales assistant, Yaz, was extremely polite and very helpful. I was offered water several times and given time to try mattresses without feeling hurried or pressured.
By Faisal | 11/1/2020
After viewing multiple mattresses and finding the ones I'm happy with, I found out that I forgot my wallet back at home. The colleague, Nesti, held onto my order, called me an hour later, and then assisted me to finish the transaction over the phone without having to go back to the store again.
By Faisal | 11/1/2020
After viewing multiple mattresses and finding the ones I'm happy with, I found out that I forgot my wallet back at home. The colleague, Nesti, held onto my order, called me an hour later, and then assisted me to finish the transaction over the phone without having to go back to the store again.
By Laurie P | 11/1/2020
Very helpful staff, accommodating
By Laurie P | 11/1/2020
Very helpful staff, accommodating
By Hend | 11/1/2020
The staff member Bea helped us on two separate occasions. She went through the automated system to find the best mattress for us, and when we came back to purchase she helped us place the order and explained the process very well!
By Hend | 11/1/2020
The staff member Bea helped us on two separate occasions. She went through the automated system to find the best mattress for us, and when we came back to purchase she helped us place the order and explained the process very well!
By Patricia M | 10/31/2020
a) the mattress is not a standard size, but you could make it to order b) very friendly sales-man. I should have asked his name
By Patricia M | 10/31/2020
a) the mattress is not a standard size, but you could make it to order b) very friendly sales-man. I should have asked his name
By Jane R | 10/31/2020
Firstly the store rules on hand sanitizing, face masks and social distancing etc were very clearly explained to us before we went any further with the consultation and we very much appreciated all the attention given to this. Secondly, Adam was fantastic. He was extremely polite, knowledgeable and very helpful. He listened to us and found out what we actually wanted, introduced us to the products that might fit what we wanted and all without putting us under any pressure, or making us feel rushed into a decision. We bought a mattress and two pillows which we are really looking forward to receiving later this month. We would also have no hesitation in returning to make any future purchases, or in thoroughly recommending him and the experience we had at Dreams. All in all a great shopping experience - thank you Adam!
