Dreams - Tottenham Court Road

The service and assistance were great! The store was clean, products available, quick delivery, etc. All great

Dinesh was an excellent representative

I thought the Sleepmatch was an excellent idea and saved me from laying on a multitude of mattresses and getting confused as to which felt best. The Dreams sales assistant was very helpful throughout and guided me to the relevant mattresses. When ordering, she listened to my issues and responded with a helpful way forward, e.g with fluid delivery date. I was disappointed that the main reduction was on the mattress as I was buying a headboard, base and mattress and would have really liked to have seen a more generous discount on the complete item. I was also unable to buy matching bedside tables as they did not even appear as an option in that colour.

Andre was really helpful and also not pushy at all. We didn’t feel rushed and he knew a lot about the products. Thanks so much Andre!

The sales assistant, Bea, was incredibly helpful and patient with me while I tried out all the pillows. She was very friendly and made the experience very pleasant.

The sales assistant Dinesh was very knowledgable, capable and efficient. Everything went very smooth.

Just great customer service. Like it used to be. Dinesh was polite, helpful, understanding of my budget and requirements. Found exactly what I wanted and at price I was happy to pay. Arranged delivery quickly and recycling to take old mattress away. No fuss. Bought fabulous pillow as well as mattress. Loved the computer Mattress Analysis. Great Covid precautions. Highly recommend. Thank you Dreams.

The sales team Chris & James were very Polite and answered all questions with ease

As soon as we walked in, we got served by Nesti straight away. He asked us what we were looking for and recommended us to get ourselves assessed Sleepmatch. His product knowledge is great and was able to answer all of my questions. He didn’t talk to us about prices, instead focused on what we needed based on Sleepmatch which was good. He was friendly, attentive and adhered to Covid safety measures which we were impressed with.

Larry at the Tottenham court road branch was so helpful. His knowledge was excellent, he was very helpful and encouraged us to try out various options without rushing us. Thank you