Dreams - Tottenham Court Road

Bea understood my requirements and put forward a range of options to satisfy my needs

Dinesu was very polite, kind, understanding and helpful. It was a pleasure dealing with him. The computer system to match you with the right mattress was simply great: had no idea where to start as it's the first materass I buy and that really helped! Also trying them without pressure helped a lot

Quality and range of products available, as well as helpfulness and friendliness of staff.

The staff could not have been more helpful.They took time to show us and discuss the product.The information they gave was clear and they had a very good knowledge. A credit to the company.

When I first entered the store I wanted to have a look around on my own. The assistant named Yas asked if I needed help. I said I didn't and thankfully he left me alone but stayed nearby without being intrusive. I dislike when store assistants hover too much. When I needed help he was there and suggested I try the mattress recommendation unit. He then helped me find and try all the recommendations. He was patient, very informative, friendly and helpful, offered me drinks, and answered all my many questions. I like Dreams anyway, and usually buy my beds and mattresses from there but I would always go to that branch now because of Yas. I explained that I was on my lunch break and didn't have much time and so he processed my mattress purchase super fast and I was very impressed.

Great friendly service

First time buying a matress and very friendly and helpful staff who were very respectful of my price point and didn’t put any pressure on me to purchase.

Dinesh was very patience and understanding what we both needed

The shop staff was wonderful and really helpful. The process to place the order was quick and straightforward as well.

Amazing staff and patience. Store could be larger though