Dreams - Colchester

great service

Tony the store manager was a great help from the moment we walked into the store. He knows exactly what the customer is looking for very helpful.

Was allowed to browse no assistant standing over you. When we chose the assistant was most helpful and polite

Store manager was very helpful. Helped us to understand what mattress we may need.

All the staff in Colchester where lovely and couldn’t help enough

Tony V was extremely welcoming, friendly and obviously very knowledgeable about his products. He gave us helpful explanations about the differences between the various beds and mattresses in store and gave us useful direction in narrowing them down to the ones which might suit us. We were very happy with the bed and mattress we ordered and would not hesitate on returning to see him again for future purchases.

We were not jump on as soon as we entered. We were given time to look and not pushed in to a purchase

The assistance revived from Amanda was very professional and her patience made very good impression

The store was immaculate with plenty of choice. I was offered expert advise from Danielle and offered a drink. The price and quality of the products I purchased is better than expected.

Staff were very helpful and eager to help. I knew which bed I wanted from the start just unsure which mattress I wanted. Customer experience was outdoutfully a very pleasant experience. Shop floor was well presented, staff weren’t pressurising a sale and everything was clearly explained with price, comfort and details of the material used.