Dreams - Colchester

2848 ratings
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Location

The Tollgate Centre,
Colchester, EN CO3 8RG

Lewis C

By Lewis C | 5/22/2021

I really appreciated the no push sales and that the staff took note of you when you entered the store but actually gave you time to have a look around the store before approaching to see if I needed assistance the COVID prevention procedures were very good and the member of staff did not pressure me at all for a sale after he had showed me my suggested selection and I left to continue looking for options. It was the great customer service product selection and non pushy sales that had me go back to the store and settle on my order after getting aggravated at other stores

Barbara

By Barbara | 5/22/2021

Britney was incredibly helpful and spent a long time helping us find the right mattress for us. She gave us a number of options and was very knowledgeable

Debbie

By Debbie | 5/21/2021

Having not purchased a new bed for the last 15 I was extremely out of my comfort zone The lady at the store in Stanway was so incredibly helpful in fulfilling my needs I ended up with not only the mattress that suited my comfort , but also a package that would fulfill any future problems with a wonderful insurance Thank you team Would highly recommend

Ade & Dids

By Ade & Dids | 5/20/2021

Choosing the right bed is so important. The advice, guidance and product range is excellent.

David K

By David K | 5/18/2021

Your advisor was most helpful, diligent and understanding of our requirements, He was engaging and knowledgeable and ensured that we were confident that our decision was correct. In other words, an excellent salesman!!

Miles K

By Miles K | 5/16/2021

Liam was extremely helpful, not pushy at all, just understood our requirements and demonstrated the products that he knew would suit us

Jack

By Jack | 5/15/2021

Jamie was really helpful and provided a brilliant service. He was new and said it was his first week but honestly couldn’t tell and he is a credit to the company.

DanielD23

By DanielD23 | 5/14/2021

I knew what I wanted and the store manager took me exactly where I wanted to go without any complications or fuss. He gave us options and his product knowledge exceeded my expectations.

Rene L

By Rene L | 5/13/2021

The young gentleman was very clear, precise, friendly and executed his job very well making it a pleasure to ensure we got what we wanted. He took his time and we were not rushed into making our choices and ensured that we were satisfied with the whole shopping experience. Thank you Jamie for a job well done and also to the other gentleman who added his help to the completion of our order.

Roberta S

By Roberta S | 5/13/2021

Jamie the sales assistant took time to show us all the options available to us and to answer any questions we had. We felt he genuinely wanted us to make the choice which was best for us. As Jamie was new to store the manager Tony also checked to ensure we were given the correct information.