Dreams - Colchester

We were served by Danielle, who proved to be very attentive, and knowledgeable. She wasn't too pushy and allowed us adequate time to test beds without interference, only asking if we needed any further help when we looked slightly confused. It was purely down to her engaging personality and knowledge that she got the sale, otherwise we were planning to buy from a competitor at a lower price,albeit not exactly the same bed!

the store was nice and quiet everything was laid out in a way that made it easy to look for what i wanted, staff member Danielle was very friendly, giving support when needed and leaving myself and my partner to carry on looking without being a hinderance. Danielle was very accomodating and knowledgeable and went out of her way to be helpful and fair

got what I needed with friendly and helpful service

I initially contacted the store by phone and attended the store in person, on the same date. I spoke to an assistant called Zarvi when I called the store and he was also extremely helpful when I attended. He has very good knowledge of the products and was extremely pleasant, polite and helpful. It was actually his assistance over the phone that got me to attend in person at that particular store, as I have at least 3 other stores far closer to where I live. I couldn't fault the service I received. It made my day.

Your sales assistant, Paige, was very knowledgable and helpful in helping us choose a mattress and divan. The whole experience was good and we would certainly recommend your store

Walked into the colchester store was approached pretty much straight away by a lovely assistant called Daniel.Told her my daughter has seen the bed she wants so we sat down & Danielle did her best to give us a good deal.very pleased with the service as we have only had to wait 5 days until delivery.daughter can't wait now bed coming Fri 21st Aug.

We were served by Rachel in the Colchester, tollgate store. She was fantastic, very down to earth and a friendly lady. Quick and very assertive when it came to paper work and answering questions we had. Rachel also introduced us to the 10% military discount with my partner being in the armed forces, it was a big help. Thanks for all your help Rachel :)

The assistant showed me where specific types of beds were and advised me of the meaning of the meaning of various signs and prices, but then left my friend and I to wander round and try various beds and choose at our leisure. We were even given a cup of coffee. Everyone in the store was very friendly and very helpful.

The product I wanted was available . Friendly staff

Rachel,the staff member, was polite and listened to our needs. She explained the sales cards and I did. Not feel pressured at all. Good advice was given and we even bought a second bed which we had not intended all round a good experience and great staff