Dreams - Colchester

Danielle was fantastic in assisting my husband finding the correct mattress for his requirements. Danielle explained all the various springs etc, nothing was too much trouble. She then assited me with the purchase of a new pillow and although a tad expensive it is worth the money - - - so comfortable. A pity this has taken 2 attempts as it timed me out, good job Danielle didn't!!!

Both assistants that we saw were extremely helpful and we were offered coffee

Peaceful, highly knowledgeable salesman/colleague. He understood the needs straightaway and we didn't waste any time

I was very happy I was able to choose the bed I wanted with out any trouble at all I was given all the information I needed as I looked at the products.

Very friendly, engaging and knowledgable staff member helped make the ordering process painless

Very helpful staff, not pushy. Left us to make our own mind up after giving us guidance on the products. Very Easy placing the order.

Staff were helpful but did not push for me to make up my mind and offered good advice

Colchester stanway store staff were so friendly and knowledgeable. They helped me with my order and queries about other products. The delivery was as described. A text then phone call estimating a 2 hour time frame and they came on time. I was pleased I didn't have to wait in all day. The delivery team CAT were polite and carried the mattress in for me. My experience at Dream was very good and I am encouraged to visit again because the two sales gentlemen were chatty and professional. The mattress I bought was a decision after looking on the Internet at several competitors and I am very happy with the quality and price, although I was surprised delivery was extra and nearly £20 as many stores have free delivery. I would have also liked to have taken it away with me but they are not held in stock.

The assistant Rachel was well informed and answered all our questions with clarity and precision.She also backed off and gave us time to come to our own conclusion,gave us a bottle of water on a hot day and was simply excellent.

We were met by a friendly member of staff, who knew her beds. Excellent service with a cup of coffee thrown in. Good range of beds / mattresses to meet most needs.