Dreams - Colchester

The salesman was very knowledgeable about the product and was able to give suggestions about the furniture that we bought. He also made sure the product that we were after was in the store during our second visit.

Sales assistant was very cooperative and telephone me as promised when the wardrobe came on special offer.

Staff were super helpful, very patient and even opened the shop early so I could come in on my way to work! Staff helped me arrive at my choice of products without a pressured or pushy sale. Over all very pleased with my purchase experience and pleasantly surprised!

The staff listened and advised us according to our needs, they were very friendly.

We purchased a single bed a couple of weeks before and the person in the shop was extremely patient and helpful so we had no hesitation in enquiring over the phone, about the same product in a double. We were given all the relevant information and visited the shop to complete the sale. This was all accomplished very swiftly and there were no complications. Very impressed with the speedy delivery times.

The salesman greeted me at the door and asked if I needed any help. He then showed me the product I was interested in and answered all my questions. He demonstrated how to work the sofa bed and checked the measurements for me. He was polite and friendly and not pushy at all and he had good knowledge of the product. The payment was completed speedily and efficiently, including the offer of a cup of tea. It was a very easy and relaxed shopping experience.

Good evening Believe it was Tony that served me, I've bought many many products from him over the years and he knows exactly what my needs are and get the correct item I want. Tony gave me discount and got me finance quickly, was out the store in 15/20mins brilliant! Can't ask for anymore.

Staff helpful and knowledgeable but not too pushy - which would have definitely made me go elsewhere. Plenty of products to try and choose from. Delivery easy to arrange. Just had promised call to advise the 2hr delivery time slot. Also like the 40 night trial period, which was fully explained, I.e. We are aware that if we should elect to return the mattress and choose another (the 40 night option only being available the one time) and if we chose one of a lower value then we would not be recompensed the price difference.

Very helpful member of staff, Tony R. Patient and very informative.

The staff were very helpful and the mattresses easy to understand of prices