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By Clive E | 10/18/2015
Nicholas was a great representative of Dreams, however he appeared to be the only rep there which meant that we had to wait until he was free. No problem but it was an observation and it was beyond Nicholas' control. Once he was free he was affable professional and knowledgeable.
By ambro69 | 10/13/2015
very good staff member helped us and advised us
By Alan h | 10/10/2015
Not very flexible with delivery, salesman where both very scruffy and unshaven with dirty t shirts on the didn't fit them .
By MaggieT | 10/3/2015
We were disappointed to have to pay £40 delivery charges as we had spent over £1000 in total. This felt like an unnecessary expense on top of everything else we had bought. We have just moved into a house that needs a lot of work and expense so we are watching every penny at the moment. It may even put me off buying again from Dreams for that reason and we were interested in some furniture.
By Jim, Crawley store isn't bad, staff a tad grumpy, a bit pushy, need female staff! | 9/19/2015
Being in a sales environment myself, I understand the sales presure, but I felt that I was a tin of honey with all the sale people being around me, talking behind, my back, wanting me to make a sale. That store needs more Queen bees!
By Kevin | 9/5/2015
Long journey from home to store. Less headboards on display than a few years ago when I last visited. I bought a headboard
By Thom | 8/30/2015
Male member of staff with tattoos, muscly? was extremely knowledgeable and friendly. Said he had been there for 7 years and it showed.
By Jim c | 8/13/2015
Hi was surprised how expensive matteress are
By Lauren | 8/3/2015
The store was quite small, not as many of your products available to view.
By Martin D | 7/21/2015
At the time of paying for my Chantilly K Mattress, I was shown a 4 pack of pillows as well. I had them added to my bill. I was led to believe that it would all come on the same delivery. But sadly only the mattress arrived. I asked the driver as to where my pillows are and he told me that they come on a separate delivery. But I should call the number on the card he handed me to find out when they should arrive. Instead I called the store and told them. They told me I should have taken them with me. All ended ok as I asked if I could pick them up after work one evening. And was told yes.
