By Peter R (Sleepy Pete) | 1/5/2020
My Wife & I bought our last mattress from Dreams some years ago and were happy to return. When we entered your Crawley store, Jessica came to help us, and with the information we gave her re our current mattress, she honed in on all of the similar current options available. She also got us to try different options to validate mattress suitability for us. We also went on your mattress selection bed machine which confirmed all of our requirements. A very efficient experience and happy with the price too. Well done Jessica and Dreams.
By Kayleigh B | 1/4/2020
The sales assistant Nick Frost spent more time than I could have I asked for with me helping me to chose the right product. He was knowledgeable on all the products I was interested in explaining differences and suitability without being pushy for sales, this is something I appreciated a lot and made me purchase from this store as opposed to a local competitor. I would not hesitate to come back to dreams and him in particular again.
By Mark S | 1/4/2020
The service provided by the team instore, excellent knowledge, no pressure, Good selection.
By Amye M | 1/4/2020
Your colleague, Nick Frost was very professional and knowledgeable. Helped us with what we were looking for whilst being very friendly.
By Bobw | 1/4/2020
We were seen by Robin , he was very knowledgable, very easy to understand and explained the order process very well. He answered our questions very well and explained the company policy of disposal of returned mattresses.
By Jeff R | 1/2/2020
Visit was quick and easy - prices clearly displayed. Brought although slightly cheaper if I brought online. I prefer to 'see what I buy'.
By Sam N | 1/1/2020
Nicholas was very helpful. We got what we wanted & more at a very fair price. A package discount would have been nice as we purchased a bed frame, mattress & sofa bed along with expensive pillows & mattress protector. Very happy with customer service would definitely recommend to anyone
By Mike B | 12/31/2019
Very wide choice of beds and mattresses and personnel very helpful and friendly. Our daughter is moving house on 10th. January so availability of your product was crucial. You were able to meet our timescale for delivery.
By Barry | 12/31/2019
On visiting store was made to fill at ease with knowledge shown by staff with products we required.
By Sue 1 | 12/30/2019
The assistant helped me to choose a mattress, as I was unsure which would be the right one for me. I was also told of a discount available too.