Dreams - Finchley

Would have like to be told more about the product as I reserved item over the phone. Wasnt given much information on product and told I could not refund if faulty

Everything was fine= satisfied. Highly satisfied = exceptional service.

Due to the Delivery time and lack of staff

Overall satisfaction

Only because the bed is out of stock and we need to wait 3 weeks but otherwise all experience was very good!!

Because there is always room for improvement. I was satisfied with the purchase side (other than delivery options and given the cost of the purchase I was not satisfied that I needed to pay for set up and pay for Saturday delivery because the weekday I wanted was unavailable).

I was a bit unsatisfied as I choose that option where I can make two payments instead of one,because I spent more than I predict to spend. So only after the maybent was said that the other half of the money will taken before one week of the delivery and not on the same day when it will be delivered. So it was a bit misleading for me but that is fine, I mean its not change anything but it would be much professional if they precisely inform you of everything befor you make the payment.

Generally satisfied. Unable to distinguish between "satisfied " and "highly satisfied", as my mind was partially made up before coming to the store.

Clearer pricing information on the display stands would have made things easier.

I missed a deal that was on for one day only, Its difficult to make an important decision in a day esp if a lot of money is involved