Dreams - Fareham

Very helpful staff. Understanding of our needs. Fully explained the offers and order process.

Julie allowed us sufficient time on our own whilst still providing great service. We were directed to the item I had seen online but it seemed slightly more expensive than what I had checked earlier (I was probably wrong). I was provided coffee (always a good idea!) and different pillows to check our mattress choice.

I felt that Simon was very helpful, informative and offered advice based on our needs .

Friendly staff, offered a drink whilst browsing. Have advice but Whaley then left us to explore by ourselves and didn’t hassle us for purchase

I was offered help initially upon entering the store, but was left when requested to browse. When I sought assistance it was readily met. Staff were friendly but not pushy. I have previously purchased two beds from Dreams and had excellent service which was why I returned for this purchase. While in the store we were offered beverages which I thought was a nice touch.

The custody service at the store was extremely helpful and knowledgeable. Not rushed and plenty of opportunity to try out mattresses.

Was served by Claire, helpful, knowledgeable, friendly but professional. Not typical pushy sales person, which if she had of been, i would have walked out without making a purchase. Quick process which made a nice shopping experience.

excellent staff and service - thank you

Simon, the sales person, was absolutly fabulous with his presentation for this purchase

Simon at dreams was very friendly and was very informative. His product knowledge was excellent. We were not rushed in any way and advised on mattress and pillows