Dreams - Fareham

When I arrived at the store and eventually chose a mattress I explained to the young assistant that time was of the essence as my 93 year old Husband was finding our mattress extremely uncomfortable which was stopping him sleeping and causing him some distress. I left the store under the impression that our new mattress together with other items would be delivered on the 17 th August only to learn ,later ,that it would be the 17 th September. 6 weeks is along time for a 93 year old to have to wait. We will keep our order with Dreams but I’m very disappointed that a mattress couldn’t be found as a matter of urgency.

When I arrived at the store and eventually chose a mattress I explained to the young assistant that time was of the essence as my 93 year old Husband was finding our mattress extremely uncomfortable which was stopping him sleeping and causing him some distress. I left the store under the impression that our new mattress together with other items would be delivered on the 17 th August only to learn ,later ,that it would be the 17 th September. 6 weeks is along time for a 93 year old to have to wait. We will keep our order with Dreams but I’m very disappointed that a mattress couldn’t be found as a matter of urgency.

When I arrived at the store and eventually chose a mattress I explained to the young assistant that time was of the essence as my 93 year old Husband was finding our mattress extremely uncomfortable which was stopping him sleeping and causing him some distress. I left the store under the impression that our new mattress together with other items would be delivered on the 17 th August only to learn ,later ,that it would be the 17 th September. 6 weeks is along time for a 93 year old to have to wait. We will keep our order with Dreams but I’m very disappointed that a mattress couldn’t be found as a matter of urgency.

We were buying a new mattress, not booking a luxury holiday or a new car.

We were buying a new mattress, not booking a luxury holiday or a new car.

We were buying a new mattress, not booking a luxury holiday or a new car.

We were buying a new mattress, not booking a luxury holiday or a new car.

We wanted to look around on our own but the salesperson kept following us around and seemed ‘too keen’ to be helpful. The salesperson eventually got the message and, once we had decided on an option He explained the construction, benefits etc with a lot of knowledge.

We wanted to look around on our own but the salesperson kept following us around and seemed ‘too keen’ to be helpful. The salesperson eventually got the message and, once we had decided on an option He explained the construction, benefits etc with a lot of knowledge.

It would have been nice to see the items I selected from the internet - but accept it would be unrealistic to expect 100% of stock to be carried in every store.