Dreams - Erdington

Shop assistant knowledgable, friendly, attentive and understanding of children's needs.

Quick and easy because I knew what I wanted.

Donna our very helpful assistant,knew what she was talking about,and answerd all our queries profesionaly and helpfuly.

Good informed friendly service

The mattresses recommended to us suited our needs and we were able to make an informed choice

The staff were very helpful and knowledgeable. Felt comfortable trying the beds by ourselves and didn't feel pressured by the staff.

Have just had excellent service in my local store.Went to purchase a new bed for my teenager son and the knowledge and help was fantastic, Donna was so helpful made my visit so easy and explained the difference between all the different mattresses. I'M EXTREMELY happy with my purchase and help i received today from Donna, Thank you. Erdington 070 branch.

I didn't feel at all rushed into making my decisions .Also both Tracey and Lynne made some very helpful suggestions.

I found Tracey the assistant manager so willing to listen to my needs and how I needed time to make a decision in my own time, suffice to say I returned 2 days later and placed my order. very good customer service.

Dreams colleague Andy was very helpful and able to answer our questions and assisted us with a high quality of customer service. Andy at the Erdington, Birmingham store was also very knowledgeable and listened to our queries.